Politique de boutique

Our top priority is to provide you with an exceptional and stress-free shopping experience. We understand the importance of vintage football jerseys to enthusiasts and collectors, and we are committed to building a relationship of trust with our customers. Our detailed customer service policy reflects our commitment to your satisfaction and peace of mind.

1. Product Authenticity: All jerseys available on our site are carefully authenticated by our experts.

We guarantee the authenticity and provenance of every item we sell.

2. Accurate Product Description: Each jersey is accompanied by a detailed description, including information on the year, club, design details and general condition of the jersey. High-resolution photographs allow for in-depth viewing.

3. Easy Return Policy: If a jersey does not meet your expectations, our return policy allows you to return it to us within 30 days of receipt for a refund in voucher or an exchange is possible.
See our “Return Policy” page for more details.
If the jersey is returned within 7 days of purchase a full refund will be made.

4. Responsive Customer Service: Our customer service team is available to answer all your questions and concerns. Contact us by phone, email or live chat, and expect a quick and professional response.

5. Secure Packaging: Each jersey is carefully packaged to ensure its safety during transport.

6. Fast and Trackable Delivery: We work with reliable delivery services to ensure your jerseys reach you on time. A tracking number is provided to you so that you can track the status of your order.

7. Data Security: We take the security of your personal information seriously. Your data is treated in accordance with our privacy policy, and we use security protocols to protect your information when shopping online.

8. Loyalty Program: We reward our loyal customers with exclusive offers, special discounts and additional benefits. “Join the app” to enjoy these benefits.

9. Feedback and Reviews: We encourage feedback from our customers. Your reviews help us improve our services and ensure a better shopping experience for everyone.